Bank of America® Customized Cash Rewards vs Southwest Rapid Rewards® Performance Business

Bank of America® Customized Cash Rewards
VS
Southwest Rapid Rewards® Performance Business
The short answer: The Bank of America® Customized Cash Rewards delivers a bit more value for most spenders, but choose the Southwest Rapid Rewards® Performance Business if you spend more on travel.

Side-by-side comparison

Bank of America® Customized Cash RewardsSouthwest Rapid Rewards® Performance Business
Annual feeNo annual fee$299
Welcome offer$200 online cash rewards bonus80,000 points
Advertising1%1%
Shipping1%1%
Office supplies1%1%
Phone & internet1%1%
Travel3%4%
Everything else1%1%
Est. yearly rewards*$630$636
Points typeCash back onlyLocked to Southwest Rapid Rewards
NetworkVisaVisa

*Estimated yearly rewards on typical household spending, every point valued at a flat 1 cent. Verified June 2026. See your own numbers in the calculator.

The verdict

On a typical year of business spending, the Bank of America® Customized Cash Rewards earns about $630 a year in rewards and the Southwest Rapid Rewards® Performance Business about $636, valuing every point at a flat 1 cent. The Bank of America® Customized Cash Rewards has no annual fee, so its rewards are all profit. The Southwest Rapid Rewards® Performance Business charges $299, which you clear through its rewards and perks. Counting rewards, fees, and any credits, the Bank of America® Customized Cash Rewards delivers more total value, about $293 a year more for a typical spender, mostly because it skips the annual fee the other charges. Neither leans on transferable points, so the deciding factors are the welcome offer, the card network, and which everyday perks you will actually use. On the sign-up bonus, the Southwest Rapid Rewards® Performance Business currently has the larger welcome offer. A welcome bonus is a one-time event, so weigh it apart from the ongoing rewards.

Pick the Southwest Rapid Rewards® Performance Business if your spending leans toward travel.

Read the full reviews

Frequently asked questions

Is the Bank of America® Customized Cash Rewards or the Southwest Rapid Rewards® Performance Business better?
On typical business spending, the Bank of America® Customized Cash Rewards comes out ahead, by roughly $293 a year with every point valued at a flat 1 cent. But the Southwest Rapid Rewards® Performance Business can be the better fit if your spending lines up with its stronger categories. Run both through the Cardocrat calculator to see your own numbers.
Can I have both the Bank of America® Customized Cash Rewards and the Southwest Rapid Rewards® Performance Business?
In most cases yes, as long as you meet each issuer's approval rules (for example Chase's 5/24 rule). Many people hold complementary cards to cover more bonus categories, then pool or redeem the rewards together where the program allows.
Which has the better welcome bonus, the Bank of America® Customized Cash Rewards or the Southwest Rapid Rewards® Performance Business?
As of June 2026, the Bank of America® Customized Cash Rewards offers $200 online cash rewards bonus and the Southwest Rapid Rewards® Performance Business offers 80,000 points. Welcome offers change often, so confirm the current offer on each card's page before applying.