Award Ticket Change and Cancellation Fees
Why the cancellation policy matters
An award booking is only as flexible as the program behind it. If plans change, you want your miles back without a penalty, and if you transferred points to make the booking, a free cancellation is the difference between recovering your miles and losing their value. So the redeposit policy is not a footnote; it is part of the true cost of the award. See award ticket fees to avoid.
The current landscape
Broadly, several large U.S. programs eliminated award change and redeposit fees in recent years, so canceling and getting your miles back is often free on your own airline's flights. Many international programs still charge a redeposit fee, sometimes a meaningful one, and close-in booking or phone-booking fees can apply on top. Because these policies shift, confirm the current terms with the program before you book, especially for a partner award, where the rules can differ from the program's own metal.
Book through the flexible option
When the same award is available through more than one program, the one with free or cheap cancellation is usually worth booking through, even at a slightly higher mileage price, because the flexibility protects you. Check the redeposit fee before you transfer points, not after. See holding an award before you transfer.
Stop guessing at point values. Look up the real award price and live availability for a specific trip before you transfer.
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