How Do Credit Card Companies Make Money on Rewards?

The short answer: Rewards are paid for mostly by merchants. Every time you swipe, the store pays an interchange fee, and the issuer uses part of that to fund your rewards. Issuers also earn interest from people who carry balances and annual fees on premium cards. Rewards are a customer-acquisition tool that pays for itself because it drives spending.

Interchange fees do the heavy lifting

When you pay with a card, the merchant pays an interchange or swipe fee, typically a small percentage of the sale, to the bank that issued your card. That fee is the main engine behind rewards: the issuer hands part of it back to you as points or cash back to keep you spending on its card. The more you spend, the more interchange the issuer collects, so rewarding your spending is good business for them.

Interest and fees add to it

Issuers also profit from the people who carry a balance and pay interest, often around 20 percent APR, and from annual fees on premium cards. Rewards are designed to attract high spenders, some of whom will occasionally carry a balance or pay a fee. This is why paying in full matters so much on your end, as covered in rewards and carrying a balance.

What it means for you

Understanding the model is reassuring: rewards are real, funded by merchants, and yours to keep as long as you pay in full and avoid unnecessary fees. The issuer wins when you spend, and you win when you earn on spending you would do anyway. Use a credit card rewards calculator to make sure you are getting the best share of that interchange back on your spending.

Frequently asked questions

How do credit card companies afford rewards?
Mostly through interchange fees that merchants pay on every swipe. The issuer returns part of that fee to you as rewards, and also earns from interest and annual fees.
Are credit card rewards really free money?
They are real and funded by merchant fees, not a trick, but only if you pay in full. Carry a balance and the interest you pay dwarfs the rewards you earn.
Why do issuers give rewards at all?
To win and keep customers and drive spending. More spending means more interchange revenue, so rewarding your purchases is profitable for the issuer.

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Bryce Casson

Written by Bryce Casson, Founder of Cardocrat. About the author and how we rank cards.