How to Dispute a Credit Report Error

The short answer: To dispute a credit report error, file directly with the bureau showing the mistake (online, by mail, or phone) with supporting documents. The bureau must investigate, usually within about 30 days, and correct or remove anything it cannot verify. Fixing errors can quickly improve your score.

Find and document the error

First, get your reports (free at AnnualCreditReport.com) and identify the specific error: an account that is not yours, a wrong balance or limit, an on-time payment marked late, or an old debt that should have fallen off. Gather any proof you have, such as statements or payment confirmations. See how to read your credit report.

File the dispute

Dispute with the credit bureau that shows the error (each bureau has an online dispute portal, or you can mail a letter). Explain what is wrong and attach documentation. It also helps to dispute with the furnisher (the lender that reported it). Keep copies and records of everything you send.

What happens next

The bureau generally must investigate within about 30 days and either correct the item or remove it if it cannot be verified. You will get the results in writing. If a genuine error is fixed, it can lift your credit score fairly quickly, since errors that wrongly drag down a score are removed. If a dispute is denied but you disagree, you can add a statement or escalate.

Frequently asked questions

How do I dispute an error on my credit report?
File a dispute with the bureau showing the error (online, by mail, or phone) with supporting documents. The bureau must investigate, usually within about 30 days, and correct or remove anything it cannot verify.
How long does a credit report dispute take?
Bureaus generally must complete an investigation within about 30 days and report the results in writing, correcting or removing items they cannot verify.

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Bryce Casson

Bryce Casson, Founder of Cardocrat. Every card is ranked by what it actually returns, with all points valued at a flat 1 cent and offers verified against issuer sources. About the author.